Returns & Exchanges

At A'FAVOR SYDNEY, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unused condition. If your order isn't quite right, we are here to assist with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure they arrive back to us in perfect condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized postage location.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund or ship your exchange within 5-7 business days.